Your Right Of Cancellation

1. You have the right to cancel any contract with us from the date the order is placed and up to 14 days from  the day delivery has been made. Goods that have been made to order or to a chosen specification or cd’s, dvd’s, software, controllers  etc that have been opened/unsealed cannot be returned under the 14 day “Cooling Off Period”.

2. To exercise your right to cancel a contract you must return the goods to us within 14 days unused and in the same condition as sent.

3. Once you have notified us that you wish to cancel the contract you must return the goods to us at RZ-12A , Street number -1 , NIHAL-VIHAR , Nangloi New- Delhi,110041

4. Carriage will not be refunded.

5. You must either return the goods at your own expense. Please see our Returns T&C’s for details.

6. Once you have notified us that you are cancelling the contract we will give a replacement within 5 days, for any sum that has been paid by you for the goods excluding any extra charges incurred by us at your request, such as Express Delivery Etc.

7. You have a duty of care under these terms to take good care of the goods so that they may be sold again as new. We will claim from you for any resulting loss in value for goods not kept in such a condition that they may be sold again as new.

8. The consumer is responsible for the cost of returning any unwanted items.

Equipment purchased by a business eg Sole trader, Limited Company or  used for a business. Is a  business to business and  is excluded from distance selling regulations, eg Nightclubs, bars, mobile DJs,  in bars, pubs, restauraunts and private parties, businesses etc etc

Replacement will be done within 5 days from cancelation for goods not yet delivered or 30 days from date  goods have been returned and section a1 and a2 has been followed. If the goods have not been returned replacement will not be processed until after the goods have been returned in accordance with clause a1 and a2

9. Damaged or faulty goods can be returned up to 5 Days from point of sale for a full value replacement or repair. Whichever is the best solution for you.

By placing your order you are agreeing to our terms, conditions and replacement policy

Replacement Policy

We have a 3-day replacement guarantee, which means that if you are not completely satisfied with your purchase for any reason, you are able for a replacement with us in its original condition within 3 days of receiving the products, and we will provide a full replacement of the original purchase price paid. The only condition under this policy is that the replacement meets the following criteria*.

  • It is the customer’s responsibility to return any unwanted goods to us before we can issue a replacement.
  • Products that have been returned are undamaged and show no indications of wear.
  • Items are returned in their original packaging, including all accessories and manuals.